Business Process Design Analyst
Axis Technology, LLC has an opportunity for a Business Process Design Analyst. This person will play a key role in the planning, execution, and implementation of Axis Technology’s data privacy solution projects. This individual will work with business and technology stakeholders to elicit functional requirements, identify and validate optimal process/technology solutions, and manage content creation to document tracking, and test project deliverables.
Primary Responsibilities
- Deliver consumable Service Definition Briefs, Business Process Documentation, and Technology Workflow designs
- Utilize BPMN (Business Process Model and Notation), to depict the workflow of processes
- Analyze the effectiveness of the current process and develop strategies to improve workflow effectiveness
- Determine critical root cause analysis to drive strategic change
- Perform design of business processes to improve operational efficiency
- Plan and support functional and user acceptance testing designing test cases and scenarios as needed
- Ensure the development and maintenance of all workflow documents and artifacts
Qualifications
- Strong working knowledge of ITSM solutions such as ServiceNow, Jira ServiceDesk, SharePoint, etc.
- Proven ability to effectively liaison between technical and business resources
- Anticipates issues and proactively problem solves, active learner
- Proven communications and documentation skills
Education and Experience
- Bachelor’s degree (preferably in computer science or business administration)
- Minimum of two years experience working with BPMN, workflow design, and business process analysis
- Experience interacting with senior executives is a plus
NO AGENCIES or 3rd PARTIES
